As awareness and concerns about the protection of personal information is increasing worldwide, it is important that businesses, both small and large, implement and provide their site visitors with a comprehensive privacy policy. This document is therefore the privacy statement of Redd Nailz .

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What is a privacy policy?

 

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client's privacy.

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What type of information do we collect?

 

Redd Nailz may receive, collect and store any information you enter on our Redd Nailz website. In addition, Redd Nailz may collect the Internet protocol (IP) address used to connect your computer to the Internet to access our site; as well as the login; e-mail address; password; computer and connection information and purchase history of any interaction you make via our site. Usually this is restricted ONLY to the information you choose to share with us (e.g. on sign up to our website).

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However Redd Nailz may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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Redd Nailz may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information) comments, feedback, product reviews, recommendations, and personal profile, though only where directly applicable (for example, payments for treatments, product purchases).

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How do we collect information?

 

When you conduct a transaction on our website, as part of the process, Redd Nailz collects personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

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Why do we collect such personal information?

 

Redd Nailz collect such Non-personal and Personal Information for the following purposes:

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 To provide and operate the Services;

 

To provide our Users with ongoing customer assistance (for example, during the booking process) and nail health advice;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which Redd Nailz may use to provide and improve our services; 

To comply with any applicable laws and regulations. 

 

 

Redd Nailz assumes that you opt in to our use of your data in this way should you sign up to our appointments and booking apps, whether by phone, website or Facebook. Please use the Form below should you wish to opt out.

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How do we store, use, share and disclose our site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that will allow us to sell complementary products to you at a later date. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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In these circumstances, at no time do Redd Nailz see, hold, or store your credit card details. This information will only be collected and stored by Wix.

 

However, when paying for services directly in the salon, your credit/debit card details may be taken for the process of payment. Once payment is made, we will not keep a record of those details.

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How do we communicate with our site visitors?

 

Redd Nailz may contact you to notify you regarding your appointment, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement Redd Nailz may have with you. For these purposes Redd Nailz may contact you via email, telephone, text messages, and postal mail where said information has been provided by yourself. Please use the Form below should you wish to opt out.

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How do you use cookies and other tracking tools?

 

It's important to note that third-party services, such as Google Analytics, or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Redd Nailz Privacy Policy, save those that Wix utilise as standard by them in all their hosted websites.

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Click  to view which cookies are stored on your site visitors' computer by WIX.

https://support.wix.com/en/article/cookies-and-your-wix-site

 

At this stage however, Redd Nailz DO NOT USE COOKIES TO TRACK OR MONITOR OUR USERS (we also do not utilise the cookies that Wix place as standard). Should this change, this policy will be updated and a statement made accordingly.

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How can our site visitors' withdraw consent?

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f you don’t want us to process your data any more, please contact us at reddnailz@gmail.com or by using the Form below.

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Privacy policy updates

 

Redd Nailz reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If Redd Nailz make material changes to this policy, Redd Nailz will notify you here that it has been updated, so that you are aware of what information Redd Nailz collect, how Redd Nailz use it, and under what circumstances, if any, Redd Nailz use and/or disclose it. 

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Questions and our contact information

 

If you would like to: access, correct, amend or delete any personal information Redd Nailz have about you, you are invited to contact us at reddnailz@gmail.com or by using the Contact Us form or the form below.

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